Efficiency and accuracy – two qualities that any manager would want for their sales team and also from their CRM system. With Voice to CRM, you can increase the efficiency of your sales team while virtually eliminating mistakes during the data entry phase. This translates to more opportunities and better client relations which in turn increases sales performance.
Voice to CRM boosts your sales rep’s productivity by removing the tedious administrative task of typing in customer details. By cutting this out, you could gain anywhere from 2 to 6 hours a week. Multiply that by your number of agents, and you’ve just created an abundance of valuable time. This can be repurposed to generate more opportunities, do more sales activities or close more clients. It’s pretty basic. After each meeting, they need only to speak the specifics into their devices and it’s off to the next. The data will then be parsed and will meaningfully populate their CRM system. No drop-downs, no buttons, no frills. Just pure simplicity.
Without a Voice to CRM system, sales reps would either scribble down notes, or worse, try to remember all the important details from each meeting they took that day, which often times number in the dozens. Handling valuable information in this manner will most certainly produce costly mistakes down the line, especially during the data entry phase. Imagine having to manually enter all the data that you committed to memory or extracting important details from your hastily scribbled notes at the end of each day. How about having to collate all this information and performing the bland administrative task of inputting them after each week – that’s a lot of time and effort to put in for something that can be rendered non-existent by Voice to CRM. What’s more, this also leaves them wide open to commit critical errors that can badly hurt the relationships they painstakingly built with their clients. Voice to CRM fixes all of that. When your sales reps use Voice to CRM, they effectively save all pertinent data in real-time. This virtually eliminates those instances that they may forget some useful nugget or make a clerical mistake from trying to remember all the information they collected from the numerous clients they interact with each day.
The best kind of data are the correct ones and Voice to CRM ensures that valuable client info is fed to your system with utmost precision. By utilizing a unique combination of technology and intelligence, Voice to CRM produces spot-on data captures. And the best part is that it only takes 30 seconds on the average to dictate the information, then all the work is done in the background – quickly and accurately.
With its simplicity and ease-of-use, Voice to CRM will prove to be a boon to your business. By spending lesser time on data entry and having a clean, accurate database, your agents gain more time to dedicate on sales and not worry about pulling the wrong information on a client. This creates a happier sales team which leads to a natural increase in sales performance.