Ten years ago, BBM (Blackberry Messenger) was the weapon of choice, MySpace was (sort of) what Facebook is today and binge-watching TV shows could only exist in your dreams unless you planned ahead and recorded your shows on the daily. Today, BBM is all but gone, MySpace is a shell of its former self and on-demand video content has become the norm rather than the exception. Interesting how there have been so many advances in critical and non-critical areas of life, but for your sales team, taking down meeting notes is still a drudgery to perform, yet remains an integral part of the sales process.
Meeting notes are the vital details exchanged and gained during a client meeting. The information is used to gain customer insight, to plan for activities and improve sales performance. Today’s CRM systems are so sophisticated that the amount of detailed information they contain is mind blowing. To populate this, sales agents would have to take down client notes after each meeting and then manually input the information into their CRM systems.
There are times that sales reps are so busy that they skip note taking altogether and commit the details to memory. With the sheer volume of meetings they attend per day, keeping track of all the nitty gritty becomes a daunting task. Enter Hey DAN – a Voice to CRM service that does just that. No more jotting down on paper or risky mental notes. All it takes is 30 seconds, and it’s done. Accurate CRM entries are achieved with a unique combination of intelligence and technology. Sales reps just need to dictate the information into their mobile devices after each meeting – when it is still fresh in their memory, and Hey DAN does the rest. CRM entries are meaningfully and precisely populated so you don’t have to worry about pulling up incorrect information.
Now that your data is well organized and your CRM is set up, planning the next steps is a breeze. Easily find contact information, like social media accounts and store addresses. Track interactions with potential customers and convert them into leads for prospective sales. Access client email addresses to send proposals, quotations, or promotional materials. Most importantly, with a complete database, you can now get routine (daily, weekly, monthly, etc.) summary reports like sales figures, sales performance and the like. You can also generate a forecast or make a detailed analysis based on the saved data.
In today’s world, information is paramount. Having the correct data at your fingertips may spell the difference between closing a sale or losing a customer. Take full advantage of the information from your CRM system. Experience what Voice to CRM can do for your business today.