I use proprietary CRM and/or I use Salesforce but have customized it so much it is nearly unrecognizable. Can we still use Hey DAN?.
Yes! Hey DAN is tailored to fit your sales process and data needs. We work with any CRM systems, even internally-built systems. Hey DAN is customized for each of our clients to ensure a simple end-user experience.
Which CRM systems do you work with?
Hey DAN integrates with all major CRMs, including Salesforce, HubSpot, Microsoft Dynamics, Zoho, and more. If you have a custom CRM, our team will work with you to enable a smooth integration.
Is there any equipment or software needed to use Hey DAN?
All you need is your phone—no matter the model or brand. Hey DAN is a mobile app that you can easily download from the App Store or Google Play, so there’s no extra equipment or complicated setup required.
What data can Hey DAN capture?
Hey DAN can capture any type of information that is valued by your organization. We maintain a flexible approach by having our experts and technology team work with you to fully adapt to your organization’s goals.
What is the turnaround time?
Notes can be completed in as little as one hour, but most clients opt to have all notes entered into their CRM system by 2 AM the following morning.
Can I receive a copy of my dictations via email?
Absolutely. We usually send you a copy of all your dictations by the end of the day.
Is Hey DAN like Siri or Contana?
No. With Hey DAN, your notes go to a Hey DAN specialist team who ensure accuracy—no prompts, no long lists, no fixing errors. Just speak, and we’ll do the rest.
Where does Hey DAN stand on security and confidentiality? My organization has extremely strict security and confidentiality requirements.
We understand and acknowledge how important security is when it comes to client data. Hey DAN has a large client base in the marketing research and financial services industries. Hey DAN must be 100% compliant with all of the respective industry standards. Hey DAN’s Culture of Confidentiality includes legal measures, confidentiality oaths, restricted access, technology measures and an independent audit, when combined, protects your data better than you could yourself. Few companies go to the lengths Hey DAN does to ensure all information is secure and that is just one part of the Hey DAN difference.
Is there a limit to the number of notes the system can process in a given day?
No — we will set the system up to be able to handle your expected number of notes no matter the volume. Usage is typically included in custom agreements with flexible thresholds.
How much does it cost?
Fees depend on expected volume. Hey DAN is a customized solution based on the needs of the organizations we serve, please call us at 888-788-8022 so we can learn more about your data goals and give you a customized quote!
