Entries by Hey DAN Online

Keys to Successful CRM adoption

The Lowdown CRM adoption is a daunting task. A study shows that 63% of all CRM projects fail – that’s almost 2 times out of every 3; which is a pretty big number. So off the bat, adopters have a lot going against them. As with anything new, it takes a while to get used […]

Expense Reporting and CRM

You have to spend money to make money. If you are running a business, it’s a saying you have probably heard. And if you have been running a business for some time, there is a good chance that you have experienced this first hand. But spending is just one side of the proverbial coin, the […]

The Information Gold Rush

When you hear the word “mining”, the mind often conjures images of people in hard hats and carts filled with ore under a hot dimly-lit mine. It’s a cumbersome, yet rewarding process that involves a lot of digging and sifting, and digging, and extracting and dig… – you get the picture. Data mining shares a […]

The Value of Proper CRM Data Entry

Whether you are in the business of selling a product or offering a service, customer relations play a vital part to its success or failure. Installing a CRM system can do a lot for your business. It can generate organized data sets for analysis and customer insights, provide easy access to client contact information and […]

Increasing Sales Performance with Voice to CRM

Efficiency and accuracy – two qualities that any manager would want for their sales team and also from their CRM system. With Voice to CRM, you can increase the efficiency of your sales team while virtually eliminating mistakes during the data entry phase. This translates to more opportunities and better client relations which in turn […]

CRM Adoption: Challenges and Workarounds

There are many issues that can bog down your CRM adoption program. Here are some of the most common problems and some suggestions to remedy the situation: Change People are resistant to it; no one can escape it; and everybody will concur that it’s a good thing when deep inside they are terrified by it. […]

Better data – Better insights to closing a sale

Ten years ago, BBM (Blackberry Messenger) was the weapon of choice, MySpace was (sort of) what Facebook is today and binge-watching TV shows could only exist in your dreams unless you planned ahead and recorded your shows on the daily. Today, BBM is all but gone, MySpace is a shell of its former self and […]

The importance of the proper Follow-up

You just attended a big networking event and you’re excited about the potential from the day’s activities. Assuming you’ve done your homework (gathering, inputting and studying the information from your CRM system), you know the next step is to do a follow-up with your leads, but what is the right approach? The importance of the […]

Built for People on the Road: Save Time, Increase Sales

The Impact of Automation and Data Technology: Who Bears the Burden? The rise of automation and data technology has created a two-fold impact on the business world. According to a study from AgileCraft, secretaries rank in the top 3 professions with the highest risk of being replaced by automation — with a 96% risk. We […]

Hey DAN Ranked by HubSpot in the Top 10 Sales Tools

HubSpot, an established authority in sales and marketing, ranked Hey DAN among their list of “The 10 Best Networking Apps Every Sales Professional Needs”. Formerly Dial-A-Note, Hey DAN’s Voice-to-CRM service is showcased for improving the quality of information captured on new prospects. Speaking notes after a meeting ensures that sales reps can add contact profiles […]